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How We Handle Your Account Data

This page lays out what we collect when you open an account, what we do with it, and how you ask us to change or remove it.

PayPal, Venmo, Play+ recordsMobile and desktop accessIdentity verification stepsState-based availability
everygame247 How We Handle Your Account Data
PRIVACY CONTACT PATHS

Reach Our Privacy Contact Team

Privacy questions need a paper trail, so every request goes through a channel you can point back to. Start with email when you want a formal record of a data request, or use live chat when you only need to know whether a change went through. If you are in Newark or anywhere else in an eligible state, you go through the same queue. There is no separate lane and no faster path, just one team working the list in the order it arrives.

Team online

Email the Privacy Desk

Send your request from the email address on your account so we can match it to your profile. Tell us what you want changed, copied or removed, and we confirm receipt.

Live Chat for Account Help

Log in, open the chat window from your account menu, and ask for the privacy team. Have your verification details handy, because chat agents confirm identity but never read out full payment numbers.

Account Wallet Records

Your account wallet keeps a line for every PayPal, Venmo and Play+ movement. Download that history from your profile before closing anything, since a closed account cannot be reopened to fetch old payment lines.

SECURITY AND RETENTION

How everygame247 Protects Your Details

Most privacy complaints trace back to a small set of questions: who can see my address, why does the app ask for a photo of my ID, and what happens to my payment history if I walk away. Here is how each one actually works inside the account. We treat this policy as a working set of rules rather than a page filed away, so when a verification step or a state requirement changes, the wording here changes with it.

Account Security

Logins take a password plus a one-time code sent to the phone on your profile. We keep device history so you can spot a sign-in you did not make.

Cookies and Access Settings

Cookies keep your session open and remember settings so you are not re-picking them every visit. Clear them in your browser any time; the lobby will ask you to log back in.

Data Retention

We hold identity and payment records while your account is open, plus whatever period state rules require afterward. Close the account and we delete the rest, keeping only what is needed to settle a dispute.

Requesting Changes

Ask once and we log it. Address changes take a fresh document check, name changes need a second look at your government ID, and data copies go out once we confirm the email matches your profile.

Your Common Privacy Questions

These are the privacy questions we get most, and the answers match what our team sends by email. Requests about data copies, deletions, corrections and payment records run through the same queue, whichever eligible state you play from. If yours is not here, send it in. Answers stay short on purpose: when a rule shifts, we would rather rewrite one sentence than bury the change in a longer paragraph.

Your legal name, date of birth, address, phone number and a government ID, plus a payment record for each PayPal, Venmo or Play+ movement and your activity inside the lobby on desktop or mobile.

Yes. Email the privacy desk and we close the account, then remove what state law lets us remove. Identity and transaction lines tied to a past payment usually have to stay for a set period.

We keep the transaction reference, amount and timestamp, not your full card number. PayPal and Play+ hand back a token instead, so your banking login never sits in our system.

No. We share data only with the processors that run payments, identity checks and lobby security, and each one sees just what its job requires. Nothing goes to outside advertising lists.

Update it in your profile and watch for a verification prompt. An address change can call for a fresh document such as a utility bill, and a phone change triggers a new one-time code before it saves.

Use the privacy email so there is a written record, and send it from the address on your account. If you would rather talk it through, live chat can pass you to the same team.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.